Privacy Policy

1. Data Controller
Falilabs & Tech Yield LIMITED, registered in accordance with the laws of the Republic of Guinea, is the data controller responsible for the processing of personal data collected through the Sily platform.

2. Personal Data We Collect
We collect the following categories of personal data:
- Identity information: full name, email address, telephone number, and government-issued identification details
- Business information: business name, business contact details, and payment identifiers
- Transaction information: payment amounts, dates and times, transaction status, and related references
- Technical information: IP address, browser type, and session identifiers necessary for the operation of the platform

3. Purpose of Processing
Your personal data is processed for the following purposes:
- Registration and identity verification (know-your-customer or KYC obligations)
- Facilitation of payment transactions
- Compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations
- Fraud prevention and platform security
- Communication regarding your account, transactions, and changes to the Service

4. Legal Basis for Processing
The processing of your personal data is based on:
- Performance of a contract: processing is necessary to provide the Service you have registered for
- Compliance with a legal obligation: processing is required to meet applicable regulatory requirements, including those imposed by the Central Bank of West African States (BCEAO)
- Legitimate interests: processing is necessary to ensure the security and integrity of the platform

5. Data Sharing and Disclosure
We may share your personal data with:
- Payment providers and financial institutions involved in processing your transactions
- Regulatory authorities, supervisory bodies, and law enforcement agencies, when required by applicable law
We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal and regulatory requirements:
- Financial transaction records are retained for ten (10) years from the date of the transaction, in accordance with BCEAO record-keeping requirements
- Identity verification documents are retained for five (5) years after the closure of your account
- Session data and technical logs are deleted automatically after a short retention period

7. Your Rights
Under applicable data protection law, you have the following rights:
- The right to access your personal data held by us
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data, subject to legal retention requirements
- The right to object to the processing of your personal data for legitimate interests
To exercise any of these rights, please contact us using the details below.

8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, and regular security assessments.

9. Cookies
Sily uses a session cookie that is strictly necessary for authentication and the proper functioning of the platform. No tracking, advertising, or analytics cookies are currently used. You may configure your browser to reject cookies, but this may affect the functionality of the Service.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated to registered users via the email address associated with their account. We encourage you to review this policy periodically.

11. Contact
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:
Falilabs & Tech Yield LIMITED
Email: privacy@sily.com